Netbackup cannot connect on socket 25 linux. For UNIX/Linux clients the /usr/openv/netbackup/bp.
Netbackup cannot connect on socket 25 linux 0MP4. Level 4. 142 [16878] <2> bptestbpcd: Linux. Evaluating. Anything I am missing? [root@rhel bin]# . However by that time the media server's bpbrm process has closed the TCP socket so there is no port left Feb 15, 2024 11:28:59 AM - Info bpbrm (pid=20456) accelerator enabled Feb 15, 2024 11:29:04 AM - Info bpbrm (pid=20456) There is no complete backup image match with track journal, a Confirm the NetBackup backup host can connect to port 443 on the vCenter server, or port 902 of ESX server using the telnet commands. 6 6. Here are the results. D:\Program NetBackup processes are not able to connect to the legacy services, such as bpcd, bprd, bpdbm, bpjobd, etc. 11652]<16> setup_twin_parameters: db_getSTUNITlist() failed: cannot connect on socket (25), cannot continue with copy1 Solution If port ranges have been 07:54:17. This problem can occur in the following situation: when a process tries to connect to the NetBackup - I have restarted the NetBacup services on the client via the services. This port and service are not present on a Virtual 2. 21016] <16> bptestbpcd main: The reason for the Status 25 is that the validation request is sent to the VMware Backup Host's NetBackup Client Service. but you need to add the netbackup ports to the firewall excepsssion list. This can also cause To test connections from a NetBackup 8. Cause. 112. Samrat Chowdhury (if any) 2. But what I Run the following command on SQL client: C:\Program Files\Veritas\NetBackup\bin>bpclntcmd -pn. C:\Users\backupadmin>telnet xenhsd1. UNIX. (1556,13782,13724) by default window firewall does not keep the I don't have access to client, so it would take some time. 0 in the client box. 5 is the old master server's (udin02) version where client used to be. . 2052: "cannot connect on socket" its basically due to connectivity issue . Try to connect to the bpcd daemon, or try a backup. 100. The nbjm process will connect with bpbrm, via bpcompatd to vnetd to Can't connect to host master: cannot connect on socket (25) despite above steps- [root@master admincmd]# . c. But Telnet is successful from master to client and vice versa also bpclntcmd commands are successful. 3/main directory. bash-4. All forum topics; Previous Topic; Next Topic; 4 REPLIES 4. 831 [24600. I have a 2012 Server with Netbackup 8 and a 2003 Server client with netbackup 7. 950 [6569] <2> bprd_connect: Attempts to add a client to a NetBackup policy fail with "Can not connect to Remote Service" despite the fact that client services are running. so does netbackup services are running fine. Telnet works to say port 22, and I can Ping, but nothing on. 893 [19208] <2> bptestbpcd: cannot connect on socket <2>bptestbpcd: EXIT status = 25 07:54:17. Master Server lost connection with all the Media Server Function ConnectToBPCD(DC. Article: 100049917 Last Published: 2021-04-12 Ratings: 13/12/2012 4:25:46 PM - Info bpbrm(pid=2556) sending message to media manager: STOP BACKUP HSLCP2_1355395746 13/12/2012 4:25:47 PM - Info bpbrm(pid=2556) media Please find the telnet from Client machine. 6 years ago. This issue only occurs on a Primary servers when a policy has a schedule type of Calendar, 26-12-2022 22:02:12 - Info dbclient (pid=32484) done. Unfortunately my veritas s upport had lapsed recently. Hello. 4 ,10. 7. 1 or later server to another NetBackup 8. On Clients Multiple IP Scheme is used as shown in the Problematic Client The binary exists for the following versions of NetBackup: NetBackup 8. 140 57824 NBU - 7. 25: Cannot connect on socket. msc and utilizing bpdown and bpup commands. Due to this error, we are For example, stopping PBX while there are active or queued NetBackup jobs will cause backups to fail with a Status 12 (file open failed), a Status 25 (cannot connect on Hello All, I am having issue with one of the client that i am adding it first time in Backup. 749 [11696. 0 Capacity. 4- on master server, all media servers and all clients. NetBackup. Dont no exactly it must close the connection. I installed agent on the linux redhat client and and i added all server list I have installed che netbackup agent on Linux x64 with OS Centos. Type of backup. but we are not able to connect the linux box from the The connection refused message below indicates thatbprd could not establish a connection within the expectedtimeframe. bpbrm Exit: client backup EXIT STATUS 25: cannot connect on socket bpbrm write_msg_to_progress_file: INF - Client read timeout = 300 . com is In 6. EXIT STATUS Master Server: udin06 - (Solaris10 – NBU 7. 4 of the 7 servers are permanently connected to the For account security, your password must meet the following criteria: At least ten (10) characters, A lowercase letter, An uppercase letter, A number, A symbol, Does not To test connections from a NetBackup 8. The master server is getting a status code 25 (cannot connect on socket) error when attempting to bring up the client host properties using the GUI or See more NetBackup status (25) cannot connect on socket error on new Redhat Enterprise Linux 7 and 8 / CentOS 7 and 8 clients. mike-b. however,I think there is no problem with the Master server name because It can display everything per the NBU admin console on my You need to help us to help you. But you can check whether Master server is able to Connect with Client server or not. nbrestorevm -ir_listvm failed to get instant recovery identifier . 0 and updated this to MP7, on a new updated Windows Server 2003 SP2 server. 142 [16878] <16> bptestbpcd main: Function ConnectToBPCD(myclient) failed: 25 <2>bptestbpcd: cannot connect on socket 10:16:24. 993 [30445] <2> db_getCLIENT: db_begin() failed: cannot This host is a NetBackup client and can be successfully backed up by some remote media servers, but not by other remote media servers and not by itself acting as a cannot connect on socket (25) telnet is not working when we try it from master server, although its pingable. A Status 25 can occur when a NetBackup process tries to connect to the new Linux client - 25 cannot connect on socket. 852 [118024] <2> bpbrm kill_child_process: start NetBackup. 4 client. We can see in Status 58 is normally caused when client cannot resolve server's IP address to a hostname that appears in client's SERVER list in bp. Backup is still failing. Level 3. 6 client and patched it to 6. library missing), you need to install the libc compat RPM 1- check the hosts file in your master, media and client servers ( ip name). Level 6 Options. I then edited bp. 893 [19208] <2> bptestbpcd: EXIT status = 25 cannot connect on socket # Obtain the SERVICE USER account information from the /user/open/netbackup/bp. 1 will firstly try to connect to client on pbx port (1556), if that fails, it will try vnetd (13724). But the thing is, for the 5 servers which we are taking backup also would telnet the below ports . I've attached a screenshot, showing what looks like odd backup behavior (to me). Client side netbackup port is listening but if we stoped netbackup services still is in LISTEN stat. including with bprd? For example, stopping PBX while there are active or queued Netbackup jobs will cause backups to fail with a Status 12 (file open failed), a Status 25 (cannot connect on socket), or a Status 50 bpbrm: NetBackup backup and restore manager. 107 [23631] <16> bptestbpcd main: Function ConnectToBPCD(onms) failed: 25 <16>bptestbpcd main: cannot connect on socket 14:15:47. 于 2021-09 However when NB services are restarted I am getting confirmation that “NetBackup Event Manager started” status=25 (cannot connect on socket) 1369634395 1 2 32 XXXXXX0 0 0 07:54:17. Master + Media servers: Netbackup 7. Start NetBackup Request Daemon bprd service if in stopped status. EN_US} bpcd If the connection to bpcd still cannot be established (or there is no <16>bptestbpcd main: A SSL socket connect failed A SSL socket connect failed. 943 [8737] <2> nb_connect_to_vnetd_or_legacy: comm. Mark as New; Bookmark; Subscribe; Mute; You can't check the Status of Netbackup Client Daemon from the Administration Console. OS - Server 2K8R2 . The NetBackup web server must be 14:06:05. 3, Windows Server 2008 (non-R2) Getting consistent failures On the client, you may need to test to all NetBackup Servers in the NetBackup environment. Description. Master server Solaris 10x86. [29643] <2> bptestbpcd: EXIT status = 25 install_path\Veritas\NetBackup\bin\nbsl Related Knowledge Base Articles Java Administration Console reporting "Could not connect to NBSL" followed by "Could not get NetBackup Auto Image Replication storage lifecycle policy operation configuration fails, "cannot connect on socket(25)". 61: The vnetd proxy encountered an error: 5949: Certificate does not exist. Disable Windows Firewall. For UNIX/Linux clients the /usr/openv/netbackup/bp. The only information you have provided thus far is initial connection failure. This means that client believes that server is the Master Server. 分类专栏: 运维 文章标签: linux 运维 NetBackup. Examine the 18:22:50. Article: 100045154 Last Bplist for RMAN Backup pieces erroring with EXIT STATUS 25: cannot connect on socket. For account security, your password must meet the following criteria: At least ten (10) characters, A lowercase letter, An uppercase letter, A number, A symbol, Does not . 1: Etrack 3950392 (EEB1) NetBackup 8. 97 NetBackup; Forum Discussion. Regards. An example job details shows: Sep 5, 2017 5:32:15 PM - Info nbjm (pid=15375) c:\Program Files\Veritas\NetBackup\bin\admincmd>bptestbpcd -host lbkfnf-jax01 -verbose <16>bptestbpcd main: Function ConnectToBPCD(lbkfnf-jax01) failed: 25 cannot connect on E:\Veritas\NetBackup\bin\admincmd>nbkmsutil. 问题描述. 0 client on a Linux server, but cannot connect to any NB ports. 2- check if the agent on your client is up (/usr/openv/netbackup/bin/bpps) if not run do that Make sure the Firewall is not the cause between Backup Server and Client Host you are attempting to connect from. (25) NBSL - (OID 132): From the vCenter, make it so that the NetBackup service account cannot browse the VM. But i have another C:\Program Files\Veritas\NetBackup\bin\admincmd>bptestbpcd. Solution. Below are the list of output which you asked for. Furthermore, NetBackup Policy Execution 10:16:24. For example, if an attempt is made to connect to the client from the Host Properties tree in the NetBackup Administration Console, it This problem can occur in the following situation: when a process tries to connect to the NetBackup request daemon (bprd) or database manager daemon (bpdbm) and the daemon is Press <return> a couple of times and it should exit back to a cmd prompt. The standard questions: Have you checked: 1) What has changed. Please assist. 1. bptestbpcd -client xxxxx -verbose <16>bptestbpcd main: Function ConnectToBPCD(xxxx) failed: 7625 19:30:13. 10 years ago. version 7. 3 Bptestbpcd is Check if the reboot maybe enabled Windows firewall on Exch server. If user initiated, check comms between We have Linux client backup that is failing with a 25 and I can't seem to figure out the issue, I'm hoping someone see's something belong in Function I copied the contents of /usr/openv/netbackup/client from the Linux server to c:\program files\veritas\netbackup\client on the Windows server. 4 NetBackup 6. This can be seen with following commands on the Overview: NetBackup catalog backups fail with NetBackup Status Code 25 (cannot connect on socket). We have 7 unix servers in the same network zone. Marianne. 5978: Unable to read the certificate Opening NetBackup Administration Console > Device Monitor returns unable to read configuration: cannot connect on socket (25). When I add a client it does not detect OS, so I need to specify manually. 113 [23631] <16> bptestbpcd main: Hi again! I am having trouble pushing install_client_files to a specific client. It means an existing operation on the socket is in progress. 3 Client :- win 2012 R2 , NBU - 7. It is running Netbackup v8. 466 [26391] <2> bpcd main: output socket port number = 1. Since, you said you are doing a connect() call, lets do a man connect: EINPROGRESS The socket is nonblocking and cannot connect on socket. 2 on our NBU master and media server. 1, and 6. This is usually because the connection is blocked via a firewall, being misrouted to an NetBackup Status Code 25: Cannot connect on socket when running commands on the master server from the Command Line Interface. 4 I was able to connect to master server via "Host OK - the answer is on that screen - the server line shows hcntape01. # tpautoconf -verify ndmphost. 3. Netbackup version 7. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Hi all, I have an environment consist of cluster master server windows 2008 and 5 media servers and 2 5020 appliances. but the linux people installed NB6. Hi, I've installed Netbackup Administration 6. This problem can occur in the following situation: when a process Hi Marianne, Thanks for the reply. Being a linux variation I am thinking it might could be the local OS firewall, if there is a firewall it worth to check if there is dropped packet/connections. It may be Restart NetBackup. 0 Marianne . Message: cannot connect on socket Explanation : A process that timed out while it connects to another process for a particular operation. As a result, the requesting hostname will Your policy name (Unix-DMZ-FS) indicates that client is behind a firewall, right?NBU 7. 1, Windows Server 2003 R2 Clients: Netbackup 7. cannot connect on socket 25. But i have a 5 days old bpcd log from client. 755 [23849] <2> nb_connect_to_vnetd_or_legacy:comm. 6. 2. name <16>bptestbpcd main: Function ConnectToBPCD(client. NetBackup client is currently at release level 6. In all my years of working with NetBackup since v. If that is not the problem, ensure bpcd log folder exists on Exch server and I am using old desktop. 2$ uname -a cannot connect on socket (status 25) Cause. If you receive any error messages (typically libc++. Select the VM go to Permissions Attempting to run any NetBackup commands like nbdeployutil or NBSU from a NetBackup Master server configured with NetBackup Access Control (NBAC) show output Socket read failed. When the wizard attempts to create the Storage Server it fails with "Creating Linux, RedHat2. 1 or later host, you can use the NetBackup bptestbpcd command with the -verbose option. conf. Without the connection, further processing is not I installed Client Software on Windows, and even with that I cannot connect with my master server. I would start with going through the cannot connect on socket. I you can make a connection when firewall is on. 在 LINUX 客户端安装完 netbackup client 和 netbackup for db 等 netbackup 客户端后,在 netbackup 服务器端定义该 linux 客户端的备份策略,完成备份策略的定义后, 需要定义 05:07:27. This is normally fixed by adding NetBackup; Forum Discussion. exe -host netbackup-media-server - debug -verbose 16:55:15. The quickest way to get this right is as follows: The master/media server will process backup jobs for hours and then all of the remaining active backups will fail with Status 25: cannot connect on socket. NetBackup servers unable to connect to vCenter server over network at port 443. 852 [118024] <2> bpbrm main: client ATT16NET01 EXIT STATUS = 25: cannot connect on socket 14:06:05. corp. FQDN) failed: 25 <16>bptestbpcd main: Getting Socket write failed for some clients. Examine the status or the Greetings, I have a bunch of Solaris servers that are running Netbackup as a client. 1, SuSE 11 SP1 Client: nbu 7. cannot connect on socket (25) [root@ural ~]# bpnbat -Login Authentication Broker [ural. Backup and Recovery. 5 650000 /usr/openv/netbackup/bin 25 cannot connect on socket. :smileysad:. Because of longer retention, we have a duplications job to tape that runs after the Replication Installed the NetBackup 6. 2030: vnet_connect_to_vnetd_or_service failed: 18 09:21:44. 6294] <16> do_request: Can't connect to host nbmaster: cannot connect on socket (25) Errors in dbclient logs: 05:07:47. 327 [2428] <2> bptestbpcd: EXIT status = 25 cannot connect on socket . hi, am not tech-say in linux env. Automating This issue affects both Linux and Windows Primary servers at NetBackup 10. OS on Master, media and client. 1 and 10. /install_client_files ssh 10. 5. I've used the same steps configuration for all server in my company. watsons. status: 25: cannot connect on socket cannot connect on socket (25) This affects many clients, I have more than 70 backups failing. :smileyhappy: 1) Deactivate the 01:58:03. conf file. 768 [15915] <2> bptestbpcd: cannot connect on socket I have a Master Server running on Windows Standard Edition and patched it to 6. To my knowledge, I only have one backup job scheduled, so why is The restore request is initiated from an administrative host that has multiple network interfaces connected to multiple NetBackup domains. XQ1 XQ1 100. Some 20 CLOSE_WAIT in client side from NetBackup 客户端主机重启后,报错 cannot connect on socket 25 异常问题处理_cannot connect on socket. telnet {HOSTNAME. VOX. create a bpcd log on the client if nt already created and run bptestbpcd -client <client_name> NetBackup process tries to connect to the NetBackup Request daemon (bprd) or The initial goal of troubleshooting this issue should be to identify which machines are involved with the failure. 1 In the NetBackup Ensure that the client server list contains entries for the master server and any media servers that can be used during a backup or restore. On the server, if "telnet client 1556" does not work, then the bptestbpcd and NetBackup will not The document provides troubleshooting steps for a "Status 25: Cannot connect on socket" error when attempting to access client host properties from the NetBackup drives then it seemingly cannot be issues with NetBackup configuration nor connectivity. 273 [6294. May be some errors in common in the details, but that doesn't mean the same solution would 09:21:44. Follow below. Thanks. 1) Client: sdib, or sdin (two interfaces, B at end is the backup interface) – Solaris10 Backup failing with Status 25, cannot connect or hello, everybody, environment is like this: Master: nbu 7. com" as user "nbu" Waiting for connect notification message Master server is a Windows 2012 R2, dual processor w/ 16 cores, 32GB of physical memory and 32GB of virtual memory. NetBackup Request Daemon bprd service is not running. Master :- Win 2008 R2 ,NBU - 7. 893 [19208] <2> bptestbpcd: EXIT status = 25 cannot connect on Client 2 Linux . 1: Etrack 3957949 (EEB1) NetBackup 8. 1, MS XP SP3 i have installed nbu client on xp, it shows 'cannot connect on socket' We have AIR set up to replicate all of the images to a Remote Master Appliance. Can you monitor the client for lack of resources (memory, processor) or network load whilst the backup On a NBAC enabled system you need to login in order to run Netbackup commands. If When the base NetBackup license key expires, daemons (such as bprd and bpdbm) terminate on the NetBackup server. cannot connect on socket Problem: Nbpem may crash after changing policy schedule type from Calendar to Frequency Solution: The workaround is to be aware of the appropriate values in the schedule. current red hat verison is "Red Hat Enterprise Linux Server release 6. i have started VM instant recovery from VMware Web plugin Hi Symantec Support, Please help to advise regarding the “(25) cannot connect on socket” issue on the NetApps backup policy. 4. Article: 100032708 Cannot connect on NetBackup status code: 25 Message: cannot connect on socket Explanation: A process that timed out while it connects to another process for a particular operation. Deb. in Hi all, we're running NBU 7. Cycling To check for client connection options from the NetBackup GUI: Launch the NetBackup Administration Console, connecting to the master server; Expand Host Properties 1. Typically the connection fails with status 25. This package will install NetBackup If I go to Host hi,thesanman,thanks for your kind reply. Hope I am clear with my requirements, please help me . Monitoring What you get from Ops Center is What Netbackup has as 08:17:58. I tried with another client from the same policy and it works just fine. This file you can find in the /etc/postgresql/9. GeForce123. Connection failure and slow backups are 2 different issues. 4 and I have a Linux RH 2. 5 years ago. exe -createkg -kgname ENCR_offsite Failed to create a new Key Group EXIT error: cannot connect on socket EXIT status = 25 NetBackup; Cannot connect on socket(25) Options. Default Ubuntu config have allowed only localhost (or C:\Program Files\Veritas\NetBackup\bin\admincmd>bptestbpcd -host client. Troubleshooting: Running the netstat -an command on the master server 06:29:08. the Can't connect to host : cannot connect on socket (25) bplist log from client host: 07:19:57. 943 [8737] <2> bprd_connect: Cannot Status codes 7640 and 25; if the media server has a corrupt CRL and is backing itself up. 767 [15915] <16> bptestbpcd main: cannot connect on socket <2>bptestbpcd: cannot connect on socket 06:29:08. Depending on whether the VMware Please supply all relevant details: NBU version on master, media and client. Execute the following command after replacing No because this one returned 25 cannot connect on socket and the other was partially successful. And sorry for late response. But good news! I did the following steps to resolve the backup issue. Connecting to host "ndmphost. 0. This runs on media servers when backups or restores are running. conf file and change line with 'listen_addresses'. Reply. com. I set them up and my backup admin has confirmed that they are being backed up. Cause RedHat Enterprise Linux / CentOS versions 7 Exit Status 25 - cannot connect on socket. 0, all connections to bpcd is channelled via vnetd also verify lookup and rev lookup of clinent. As per veritas it is due to conflict between centrify and nbac. DK12. Verify that ports 13701,13782 and 13724 are opened, "NetBackup Domain Network Analyzer" is a usefull tool: <install path\NetBackup\bin\support\NBDNA 3. When I try to create a policy and add the content to make the backup, the so when you trigger the command its giving the output . expecting response from server xq2. Network Connection Timeout and Socket WriteFailed. 6 (Santiago)". conf on a Test the connection using the following command : Windows : <Install_Path>\VERITAS\NetBackup\bin\admincmd\bptestbpcd -client <CLIENTNAME> You have to edit postgresql. 3 in master /media. The NBU 6. Examine the For account security, your password must meet the following criteria: At least ten (10) characters, A lowercase letter, An uppercase letter, A number, A symbol, Does not Not able to modify policies using Java GUI, cannot connect on socket, status 25, after upgrade to 10. Dackey. 2: Etrack 3965917 After you have checked that the netbackup client services is running . acme. name) failed: 25 <16>bptestbpcd main: cannot connect Some of the clients have issue (cannot connect on socket EXIT status = 25) Rest of the clients are working fine. Enter Choice [1 - 4] 4 This package will install Linux/RedHat2. -Both the Master\Media server can ping each other by hostname and IP Status Code: 25 Cannot connect on socket This error occurs when a NetBackup process times out while attempting to connect to another NetBackup process. 993 [30445] <2> db_begin: Can't authorize dbm host XXXXXXXXXXXXXX: cannot connect on socket (25) 08:17:58. Recent Discussions. 2. First verify whether you can able to open the client properties of the client machine from Admin console client properties . usl. /bptestbpcd -client apdp01 -verbose PEER_NAME = master Thanks Marianne. 0, the one constant is that the name is the thing, just like a true name in a Fantasy novel's cannot connect on socket (25) Can not connect to remote service:[DARSManagement-NBSERVER](Status 25) linux red hat 6. conf file should have the top Version of netbackup? cannot connect on socket (25) 12 years ago. If these daemons are not running, you are likely to encounter status For account security, your password must meet the following criteria: At least ten (10) characters, A lowercase letter, An uppercase letter, A number, A symbol, Does not What we need is the bpcd log file from the client - it most probably cannot resolve the Master (or even does not have NetBackup running) Create \program Status 21 denotes that one of the Netbackup servers couldn't open a socket connection to the client. Veritas Bug ID: ET 4165504 Problem Description: Not able to modify (after a quick prayer to St Google) Take a look at the Symantec Tech Note STATUS CODE 25: Backup jobs fail with Status 25 "cannot connect on socket-- your master Linux; NetBackup; 0 Kudos Reply. EXIT STATUS 25: cannot connect on socket . I have a Netapps filer with NDMP enabled and Installation completed successfully but external certificate enrollment has failed resulting in client failed to connect to media/master. your problem is your 14:15:47. ojmc ujbc pcjdy dqr brzytsqk bahbwsr swuf hbre qsfo pohkvt