Verizon fios set top box no data connectivity. I just got the TV and went to set it up last night.

Verizon fios set top box no data connectivity I'll be watching a show and it will shut itself off, turn back on and then go through the initializing process. Apr 3, 2022 · iPhone 14 Plus. Additional Set-Top Boxes and DVRs Cisco CHS 355 Please visit our Fios TV Services support page if you are looking for support related to the Interactive Media Guide , pay-per-view access , on-demand programming , parental controls or other Fios TV features. New lines req'd. A. Please check your Private Messenger Inbox for a message from a Verizon Support agent. Although the firestick must talk to the Verizon SSID so it can find the TV One (or VMS) if your TV is a smart tv, it can be on any wifi SSID with internet connectivity, should you want to use an alternate Feb 10, 2014 · On the router, is the Lan Coax light on? If the problem is on all of the boxes the the problem is something common to all of them. I have had two boxes during that time and neither of them showed messages with the message light. I counted about 50 HD channels of which only about 20 are worth Dec 30, 2024 · Main box takes anywhere from 30 sec to more than a minute to start up, just get the red light. On demand and DVR will work for some time (anywhere from 5-30 minutes) but then will lose connectivity and require a full reboot. We CAN turn on and off the set top boxes with remotes, although FIOS is quite sluggish today. I know it’s obviously the connection but it’s almost the same distance as the other box up there and that one has Dec 12, 2018 · Get your holiday gifts today with in-store pickup. You can confirm the connection by looking at the active devices on the router's management page. com Go into the STB menu, by pressing menu on the remote. No COAX port on the mesh router because. Jul 18, 2018 · When the set top box is connected, the coax indicator at the back of the G3100 router should turn green but it never did. It does Dec 15, 2023 · The Splitters that were put in place were Verizon brand and three had been changed. Thanks. With Unlimited Plus. Ethernet WAN is used on new installs, or when your connection speed exceeds 100Mbps, since the MoCA hardware in the ONTs and many of the older FiOS routers, is not capable of Oct 14, 2013 · Day 14 fios, wireless are both working! The programming fix did work. $200 Verizon e-gift card (sent w/in 8 wks) w/port-in. On a side note, I have only had about 3 messages appear in my inbox in a year's time. They will connect automatically over coax. compatible device, Fios TV and Fios Internet, Verizon router and Verizon Wireless postpaid 5G / 4G LTE service. If it doesn't then the box is bad and you will need to contact support to have it replaced. Nov 18, 2019 · We had to get a new set top box and swap out the old. Oct 15, 2024 · These issues are because the set top boxes rely on MoCA technology to get their Internet access. When I reboot the Set Top Box it says "Data connectivity problem" during the boot-up sequence. Try moving the "good" STB to the room where the dashes were occurring and see if it exhibits the same behavior. Each STB needs the actiontec adapter connected in the rooms we want the coax to work as an eterhet transmitter, I understand that part. . Also is the input the fios box going to on your TV setup for auto resolution, 4K or 1080i? Is it also set to enhanced or deep color? Do you see the Screen saver on the fios box? Worst case is you may have a bad Fios box if nothing else helps. May 3, 2017 · I have gotten different information every time I call verizon. I'd rather fix this problem on my own than hope for the best. Models Feb 23, 2017 · Same thing here, replaced STB with a new one and it does the same thing. The router works fine and every other device (including the other set top box) work fine and can connect to the Internet. Nov 27, 2014 · Call Verizon to try and reactivate the STB if that doesn't work get them to send you another one. Jul 17, 2010 · (I missed the all star game because my box wouldn't respond and I had to work late. 0 actiontec adapters to 2 rooms with Fios Set top boxes to get bettter connectivity. Mar 30, 2020 · Here some more detail about how a FiOS ONE system is setup with 1Gb Internet: Verizon ONT: Coax: Linear TV output (i. That fixed the internet part of it. uniqs So much so that there is frequently no guide data in the set top box and the widgets/VOD are often not available (unable to contact Feb 28, 2019 · Plug a Verizon router into your coax network. One way is with either the remote control or the on/off button on the front of the box. Sep 7, 2013 · I already know I can connect a set top box to an audio source such as a receiver. The boxes are connected via coax cables. Response times may vary. It didn't work on the LG TV - got the picture but no sound and c Oct 3, 2010 · After spending hours calling Verizon and the store, they both said they no longer offer boxes with displays and no one could tell me why. Finally on day 12 the wireless router stays connected, but the fios tv box cannot reboot, connectivity issues. With Auto Pay. The computer seems to recognize internet is available. iPhone 14 Plus. 99 (128 GB only) device payment or full retail purchase w/ new smartphone line on postpaid Unlimited Plus plan req'd. (even in the modem situation the data is delivered over COAX and not via WiFi). I'm ready to switch companies. I tried to research it myself and I cant get an answer. " Sep 11, 2017 · In one configuration I had data to my TV box and could view the TV guide, but I had no streaming video content. My receiver can only connect to the internet via an ethernet connection. And I can’t stream. Motorola set-top boxes won’t transmit video content for Fios TV service on or after April 15, 2025. No trade-in req'd. When I go to turn it on, it says "We have detected an issue with poor or no video s Sep 20, 2020 · Hey guys, I was recommended to post here. Oct 20, 2010 · I just had my FiOS service transferred today and the technician brought a few of the new Motorola QIP7100 2's all of those boxes seem to be producing problems. At first lost the data connectivity on both SD boxes last week with the HD box working normally; then early this morning the HD box lost data connectivity; resetting the box did not sure Hello Everyone, I recently just got electricity restored from Tuesday's Ice Storm in the Northeast US. Please continue to check your Inbox for a reply from a Verizon agent. On my Motorola QIP 2500-3 Standard Def Box I am getting no data in the guide. Sep 17, 2013 · Went through the process of resetting the router and the set top boxes to no avail; no program info or OnDemand. Set Top Box Not Responding on FIOSTV Central Mark as New; Bookmark; 192. (Presently, the TV is the only component connected to the set top box) I'm told that I need to use an RF modulator, but I'm not sur Wait your FIOS boxes run off WiFi? I don't think that's accurate. No trade-in required. --other rooms get the TV signal but no d Oct 31, 2018 · If LAN coax is off it could really be anything. Apr 1, 2015 · I was going to return a 3 Set top boxes but I changed my mind and wanted to keep just one but Verizon already sent the box to return them,the shipping label says "Equipment Return QTY: 3",would it be a problem if i just packed 2 boxes and not get charged for the 3rd? Apr 17, 2012 · I need a replacement power cord for my Set Top Box (Motorola QIP7100-2). Yes, I've selected the proper input, yes the cords work. When I go to turn it on, it says "We have detected an issue with poor or no video s Jul 15, 2021 · The 2017 FAQ about using your own router is dated. Often in the middle of watching shows, the DVR will just disconnect and look for the hub which means rebooting the cable box and a constant stream of, “your set top box has no data connectivity” messages. 101 Verizon FIOS Service Any 0001097534863146 - TCP Any -> 0 Active Feb 26, 2015 · I'm not sure if my set top box is faulty or if it is a wiring issue. Once it cycles through the test, verify its getting a LAN ip address and you can see the Wan ip address. I've moved my computer (including my router) to the same room with my Set-Top Box and I want them to work off the same coaxial wall Aug 5, 2011 · I have a set top box in another room and I am trying to receive internet to my desktop without having to buy a wireless card. Only issue I'm having is using my set top box wireless. 0. Swapping out the splitter is a quick and easy try. Jul 11, 2019 · The way to connect Fios TV One Mini boxes is connect HDMI, plug into outlet, let it load, when prompted, click any button on remote to watch tv, get to the screen where it shows a picture of the back of the Mini box, click info button on the remote, let it fail, wait until you get to the page where there's a message on the screen that reads Jan 28, 2020 · We have had FIOS internet and TV for at least 10 years. I have 3 set top boxes. The ones Verizon gives you are for 1080 at best. Is there an option for a wireless set top box with Verizon? Simply connect the Verizon DVR (via composite output or s-video output) to the external recording device or computer, set that device to record and then playback the Verizon DVR recordings you want to save. All on Unlimited Welcome for $120/mo. The HDTV box Youll need to reboot the box after ethernet is hooked up, the box will re-configure from coax to ethernet. How can I determine if it is a connection issue or if it is a box issue? Jun 18, 2011 · I have an old Panasonic combination VCR TV that I want to connect to a DVD player via a Verizon-Motorola QIP71002 set top box. Sep 28, 2020 · At the moment, I don't believe Verizon has enabled the Set Top Boxes to use Ethernet for their data connection (which would be really convenient in some cases!) directly. Then there is the constant buffering of the channel while in use. All the connections and source setting are correct and secured. See if your set-top box is plugged in and turned on; See if other TVs connected to different outlets have a blue screen. Then "customer support" >"top support tools" >"self diagnostic". Jun 8, 2013 · After I power on the stb it shows an error message "your set top box has no data connectivity. Any suggestions? Lucy /r/Fios is a community for discussing and asking questions related to Verizon landline and Fios (TV, Internet, and Phone) services. Commercials will just pixelated and freeze which isn’t necessarily a bad thing if I didn’t have flip through channels to get it to work again. To record a show you're currently watching, press Record on your remote control. The first time Verizon replaced the ONT, and Internet Router, as the Internet was dropping out as well. e. My internet is still functional and there are 4 dashes on the display of the set top box instead of the time. Buy now | Offer Details Review energy efficiency information for set-top boxes, DVRs, and small network equipment below. Seems each has a virtual channel number (X. And if you have the G1100 it is on the back by the coax port. Wi-Fi: Do NOT connect the coax cable; your Fios Wi-Fi will sync automatically. Was a bit annoyed to find my QAM recorder now has trouble getting two of my local channels. I was told I dont need the set top box to watch local chanels if I have a samsung smart tv. 1-833-VERIZON Jul 7, 2020 · When you moved the router, did you also reconnect the coax to it? That is necessary for the Fios boxes to get data. Online only. Hello there, I have an s-video cable that I have connected to my set top box. Sep 8, 2022 · Replace the Quantum router with a MESH network for better whole house coverage. Make sure your router is set up. Feb 18, 2022 · The Verizon set-top boxes utilize a LAN connection over coax for everything except linear TV channels(*). Call Verizon if you can't solve the issue. The cable still works and I can stream thru my PC and phone and iPad but not the TV. Well I am now a month into having Fios internet and Fios TV. There seem to be two different ways of doing it. I believe (other CLs who are a bit more familiar with the new hardware will correct me if I'm wrong) the new hardware requires an Ethernet connection because they are designed to work with the latest ONT which does not provide the "F" connector needed for coaxial cable. Dec 4, 2023 · The Cisco Set-Top Boxes will no longer be supported on the network starting in the early part of the 3rd quarter of this year (3Q2024). The internet options on that one box indicate that the network is done and that is why it has no data. I have one DVR box and two basic set top boxes. Coax: MoCA LAN root for set-top-boxes and other MoCA devices. Personal Business. Please can someone recommend a 20-32 inch TV for USING FIOS WITHOUT a STB? I currently have multiple TVs that use set to boxes but one TV has died and I'd like to replace it with one that doesn't have to use a set top box b/c I want to mount the new one to a wall (I know I'll need to buy a bracket) rather than have it on a shelf with a set top box. C. 4. Ittells me I need their modem when trying to fix 5he connection. This may sound really basic but I want to understand how to turn it on and off. When we attempt to bring up the guide all we get is "No program info" for every channel. If you are a Fios TV One or private-viewing customer with a legacy set-top box, when using DVR services you’ll be able to: Record a live show. Jan 29, 2024 · The Cisco Set-Top Boxes will no longer be supported on the network starting in the early part of the 3rd quarter of this year (3Q2024). After checking for signal issues, the coax connectivity from the OTN to the set top box and to the router were all good. " Nov 23, 2014 · Call Verizon to try and reactivate the STB if that doesn't work get them to send you another one. Verizon customers can stream on the Fios TV Mobile app data-free (data-free offer not available in California). Both were installed by a Verizon tech. Service tech replaced outside box as well. Jun 3, 2020 · Adding moca 2. Last week my set top boxes stopped showing my recordings. Also, the instructions to do DHCP releases when switching routers no longer applies. We have the TV up on wall and decided to put the mini behind the TV with the Router and the new set top box up in bedroom and so we thought we could just switch out the old and hook up the new and wait for all signals (lights green, red then whi Mar 14, 2022 · This is because Verizon needs a secure connection to its servers, which requires both your TV and set-top box to be on the same private network. Does this replace the Set-Top Cable Box or can the Soundbar be used together with the Set Top Box? If so, how does that connection take place? Mar 3, 2018 · This is a trivial Complaint, I know. Can't change channels with the remotes or by using the buttons on the set top boxes themselves. 1. g. It does not make sense there is no way to get data without a Fios router. Jul 7, 2020 · When you moved the router, did you also reconnect the coax to it? That is necessary for the Fios boxes to get data. Stores Jun 9, 2019 · $899. So I bring down my main FiOS set box Oct 27, 2024 · 2) Now to the new settop set up - unpacked the box and took out the settop box and its power adapter. Aug 5, 2020 · I purchased the G3100 about one month ago. Inspect coaxial cables: If you're using Fios TV, check that the coaxial cables going to your TV and set-top box are plugged in properly. Bad connector, bandwidth issues, interference issues. May 15, 2023 · The VMS box and set top box reboot at the same time. i also have 1 box on wireless. You would still need 3 boxes, a Fios one VMS4100 DVR, and two Fios One IPC4100 minis. Just got off the phone with Verizon tech support and was told this is going to happen for the life of FiOS. Important upgrade information: Cisco set-top boxes won’t transmit video content for Fios TV service on or after August 23, 2024. I wish to know this before I subscribe to Fios TV . I have checked all of the connections and they appear fine. Does anyone know how to connect your laptop to STB and watch content on TV. Less $899. Get four, on us. Dismayed they cheapened it, in my opinion, by not having an a/c plug in the back anymore! Had to go out and buy a 6 outlet pack, move heavy furniture, just to have a place to plug my tv into! I should also point out w Dec 16, 2009 · $899. Jun 8, 2013 · @Venhaus wrote: Just moved a hd stb from one room to another. We have Gigabit via the gateway router. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. When I switch the connection to an HDMI cable the TV works. This allows your router to connect to the FIOS ONT unit via Ethernet vs Coax. I have re-booted this, and gone through the on line re-set of this Box. I can't access the guide it says "No Data" for everything, and when you try to use on deman it gives a message about please check your router. The splitter, cable, router or the box itself. Several times a day the picture locks up and then I get a VMS conne Jul 1, 2014 · For the last 3 months we have been experiencing sporadic STB resets across the house. And we CAN adjust the volume. Had to replace box/Dvr after about 6 years. The VMS is working fine but the 3 upstairs say it cant detec Dec 1, 2023 · Set top box keeps losing signal I unplug the power cord for about 15 seconds then plug it back in and the signal is renewed but it only lasts for a day or two then the signal is lost again How do I exchange the set box? Jan 15, 2014 · @CO wrote: No clock in a set top box is as smart as keeping non HD channels in the line-up just to spew that you offer over 300 channels. The second service call Verizon replaced the outside Fios Terminal Box. Jun 9, 2013 · Accessibility Resource Center Skip to main content. Also the main box MUST be connected to coax too. I recently started using a third party router with my Fios Internet and TV. To fix this, simply connect an ethernet cable from the LAN port of your own router to the WAN port of your old Verizon router, as shown below. Worked for a month then went back to no connectivity. Unfortunately one of the TV's I have a problem with is located ou Sep 15, 2023 · Your issue has been escalated to a Verizon agent. Did not have to use any of the cables that came in the box since I decided to literally do a one-for-one replacement. I am mounting a television on a wall and the electrical power outlet for this location is a very tight fit (approximately an inch clearance). Every box in the house is working fine as well as internet. However, to use Voice Control, the remote must be paired with a specific set-top box. ; promo credit ends if eligibility req’s are no longer met; 0% APR. thanks Techigirl Jun 25, 2012 · Same here - STB giving software update message each time it's turned on after being off for long periods of time. I assume you already reseated the coax line, factory reset the rou The remote control is preprogrammed to work with any Fios TV One or Fios TV One Mini set-top box. My second box in the back bedroom is constantly disconnecting, multiple times a day. I get no program info or OnDemand. When the boxes were upgraded from the Motorola boxes to the Fios VMS and Fios minis, the ONT was not replaced. When the service was first installed, the ONT box was a big white box. IP address keeps going back to 0. Dec 26, 2014 · Over the last few weeks my set-top box has been updating itself at least three or four times per day. My tv doesnt have it. The verizon representative told me to get the fios app on the tv and Ill be all set. But the recordings appear on my DVR. Verizon FiOS TV → Settop box connectivity issues. *TV must be connected to a Fios TV Set-Top Box. B. It did work prior to using my own modem. This has happened a few times over the past few years, but I can't remember how to fix this problem. Behavior: powers on, displays two solid white LEDs for two seconds, no LED for six seconds, flashing white LEDs for six seconds, no LED for two seconds, green and red LEDs flash simultaneously for 6 We were told we have too many boxes and even though they are supposed to be independent something is happening where one is controling the other - sounds lame to me. Sep 25, 2019 · I have FiOS, with two DVR set boxes. But at the coax to route Jan 2, 2013 · I had another service provider until last week when I got FiOS. And the new remote which Vz calls Fios Voice Remote. Both rooms have working stb's in them so I know the outlets are hooked up. Jul 7, 2013 · Same IP00 code here when I tried to setup new DVR just now. Ive tried 3 diffrent coax cables, as well as 2 diffrent Stb cables. Everyone I spoke to said they had received numerous complaints about the new boxes, add me to the list! The store refused to give me back the older HD box I had just turned in the day before. Finally a technician showed up and was able to identify the issue. Connect the power cord from the STB to an electrical outlet. The Big Deal with FiOS is that all of those connections terminate in your basement instead of across town, and there's just one cable running to your house. Dec 12, 2018 · Wireless FiOs set top box Mark as New; Bookmark; Subscribe; Newbie ‎12-12-2018 12:27 AM. Connect to Fios TV via a Wired or a Wi-Fi connection . I'm guessing you don't have FIOS ONE, as your set-top-boxes are working without a Verizon router in the mix. My router is the f105-IA95x it only has the one coax connect going into it and no ethernet or 2nd coax going out. Dec 30, 2020 · Hello - I just installed the new Fios One set top box since the old one was flaky (e. The Main box needs a coax connection, the minis can do coax, wifi , or ethernet. I plug in the 2nd FiOS box via HDMI and it says no signal, no matter with port I use. They use MoCA to run an Ethernet like LAN on coax. For questions related to Frontier Fios, head over to r/FrontierFios All on-topic posts will be accepted, even those which may put Verizon in a Jun 26, 2023 · @8411user wrote:. Jun 9, 2013 · Have you tried moving the HD STB back to where it came from (where it worked) to confirm that it is not a new location outlet issue? Dec 17, 2009 · The set top boxes connected over plain coax (they're regular ol' digital cable receivers) — just like your router's connected over ethernet (or coax) and your phones use POTS. However I am not able to see anything from my laptop on the tv. The Fios TV has not worked properly since day 1. Since the Verizon router has been disconnected, the set top boxes can no longer access the Internet. Connect the HDMI cable from the STB to your TV. Oct 11, 2013 · I have no answers, just a simlar issue. It is obviousely a box issue and the engineers need to find out why the new boxes do this if there are multiple boxes in the house. May 22, 2022 · It talks to TV One over the wifi - which (despite what Verizon said) MUST be the verizon wifi off the Verizon Router (we have GB service). You can fix this issue by setting your Verizon router as a primary router and using your own router in AP (Access Point) mode. When I asked if I co Jul 7, 2013 · Accessibility Resource Center Skip to main content. I just got the TV and went to set it up last night. Verizon Router: Ethernet WAN: Internet connection from ONT WAN port. 26 Buy now | Offer Details Nov 12, 2013 · Is there a verizon set top box that also has an ethernet connection. Oct 28, 2024 · I subscribe to legacy Verizon Fios television, so I'm most familiar with how those STBs operate. Apr 13, 2019 · Once you do this the FiOS TV set-top boxes will loose the Guide/On Demand because that can’t get internet access without coax. Step 2: Set-top box Back of TV Optional: use a splitter to connect a set-top box and router to the same coax outlet. If they do, contact Verizon; Wavy, zig-zag or horizontal lines. The router, the line to the router or the splitter. Connect the HDMI cable* from your Fios TV One Mini to your TV. All command and control, guide data and streaming video data go over this link. After I pressed the Info button on the systems information page, a window pops up with title "Widget" and saying there's no data connectivity and etc. Set up a series recording. 99 promo credit applied over 36 mos. Mar 27, 2019 · So you currently have 3 older boxes, one a DVR and the other two standard HD boxes. Pairing instructions A. " When I press "info" I get another error message saying the same thing with a code IP00 with the option to reboot the stb or watch tv. Aug 30, 2018 · Accessibility Resource Center Skip to main content. in advance May 12, 2017 · For whatever reason my set top box will randomly--once a day reset it self and run some diagnostic which ends up with the white diagnostic screen. They don't have a clue what the issue is, but can re-set the box remotely. That why a MoCA adapter is needed. turned itself off randomly, which killed all tvs in the house, and often would turn on picture but no sound until you fiddled with it for a while). I have to reset everything and then re-add all my apps like Netflick Feb 21, 2012 · On my Motorola QIP 2500-3 Standard Def Box I am getting no data in the guide. Apr 3, 2022 · I recently purchased and received the Verizon Soundbar. Replaced/upgraded router. May 1, 2015 · Hello, Is it possible to watch FIOS pay-per-view with a set top box that does not have data connectivity (but does get the TV signal)? The issue is the wiring in my house is a bit wonky. Check your equipment connections by disconnecting your VCR, DVD, set-top box or other equipment, and then reconnecting it with a tight connection See full list on windowsreport. I counted about 50 HD channels of which only about Verizon does need to set certain rules in order for the STB to work correctly. Nov 28, 2009 · I have FIOS with the HD QIP6200-2 set top box. The tv that is linked to the one I changed is currently working although the 2nd set top box I mentioned in my previous post is still not showing the time and showing cant detect network connection. I had the same problem last year, but it just sort of fixed itself. Restart your set top box and router to see if that helps with the issue. My connection status is "limited or no connectivity" The problem is listed as "the network did not assign a network address to the computer. Point the remote at the Fios TV One or Fios TV One Mini set-top box. " When I go to Menu and select Message Center and hit OK, it says "Data currently not available. This just adds Apr 22, 2013 · I recently replaced my old fios set-top boxes with the latest models in my house. Aug 21, 2018 · Hi, I have the same problem with Verizon's Arris VMS1100 set top box and my Samsung TV. Just reboot the boxes with no wires attached (besides power and HDMI) and it will use your 5GHZ from the gateway. channels) Ethernet: WAN internet connection, links to Verizon router WAN port. To make sure there is no interruption in your video service and to provide you with an even better viewing experience, we encourage you to upgrade your current set-top box prior to June 30, 2024. SAD SAD situation to have to keep dealing with this Sep 25, 2021 · I am currently using my own router with a Actiontech Moca adapter. If it starts working, then you have a bad connection to the room where the malfunction box is located. ) You can call tech support and reboot everything and it may work for a day or two but eventually it will stop working properly. D. Any suggestions on what the issue is and a fix. The Internet connectivity and speed has improved, however I keep losing data connectivity to my set top boxes. So not a box problem. If you have the Actiontec router the LAN coax light is on the front. If your modem/ router is disconnected you lose tv guide and on demand options which use an extremely small amount of bandwidth, but your set top box itself receives its data directly from the COAX cable. I know the box works, as well as the HDMI port for my tv, but still nothing on the tv outside of the 'no signal', a green Sep 17, 2013 · Went through the process of resetting the router and the set top boxes to no avail; no program info or OnDemand. Jul 7, 2013 · Oh, should have added that he said the update should be completed by 5:00 AM Pacific time Jul 7, 2013 · This issue has been resolved for me, multiple attempts all morning, finally worked! Woohoo, I now have a working DVR! And, thanks to the help from members of this forum, I didn't lose all my settings (Favorites and series recording setups) - was able to restore from the Cloud with absolutely no trou Jun 23, 2014 · Ive reset the box multiple times I am not the main box in my room I have tried a working box from another room same thing came up on this box as well. I believe they stopped making the 7100 p1 well before that Motorola division was sold to ARRIS. Plug the set-top-box into the same coax network. Dec 29, 2010 · I already know I can connect a set top box to an audio source such as a receiver. This has elevated to beyond a nuisance. After about half hour on phone with V-agent (third phone call!) and all the usual unplug everything requirements, the final story was that Verizon is upgrading something and that is preventing my box from going through setup. Day 13 wo fios TV. I switched a couple of coax wires around and now I have TV streaming, but no data. 1-833-VERIZON Jan 15, 2014 · No clock in a set top box is as smart as keeping non HD channels in the line-up just to spew that you offer over 300 channels. I also did shift+f8 (Dell laptop) but that does not work. Oct 27, 2013 · My set top top box isn't receiving data. Sep 1, 2008 · I have been a Fios TV customer for over a year, and I have never seen the message light illuminated on my set top box. Mar 29, 2024 · I recently got a new router and TV set top box from Verizon. Good Luck. I've checked all the things I could find in troubleshooter/scouring forums: * My router is on and Internet is working - speed test is good 46/14 Dec 18, 2015 · Have a phone you love? Get up to $540 when you bring your phone. If you're not using a Verizon router, more complex setup is required and not all FiOS features may work. Set the router up next to the TV box or close proximity and run a COAX from the Verizon Router to the Main TV ONE box. Make sure all your devices are powered and on. Some rooms get a full connection to FIOS--TV, guide data, on demand, etc. It's been such a dilemma. 1) that FiOS in my area also assigned to another channel. Step 3A: Make the connections . The problem has been going on around a month. Jun 8, 2020 · He replaced the 4 way splitter with a 3 way splitter (removing an old coax line to a room that no longer has a box) and cut the rotted top of the outside coax off, and re crimped it further down the wire. Now I frequently have the set top box lose internet connection. Plus taxes and fees. The box was the third replacement sent by Verizon. None of our set top boxes are displaying any guide data. Tried all online suggestions and online support were worthless to solve this issue. 168. Also have you tried powercycling the router if everything IS connected correctly? *TV must be connected to a Fios TV Set-Top Box. Very interesting that you have a OLD Motorola box that has been relabeled as ARRIS. Please try again later. ^ ^Req. Is it just 1 box and is the router coming of 2 port splitter with the box? Or is the router somewhere else in the house? Feb 9, 2014 · Hi, All 4 of my boxes show No data connectivity. Per "info" for details. I had the guide and everything else functioning fine up until a day or two ago. Ethernet cables: If you’re using a wired connection to your computer or devices, ensure that the Ethernet cable is properly connected. Buy | Details. You can even manage recordings and settings from your compatible smartphone or any connected computer. NOt quite half a month; credit please? Aug 5, 2020 · I purchased the G3100 about one month ago. Ends 7. Nov 23, 2014 · Have you tried putting the box in question on another connection? If it doesn't work their either sounds like it died. Dec 15, 2023 · Recently we upgraded our set top boxes (Main VMS downstairs, 3 IPC1100 small ones upstairs) Since then the TV has gone out at usually the same time (7:30-8:30 PM) and came back usually within a few hours but it has now been about 24 hours. The non HD channels are useless, do not display proper size on a wide screen HD TV, and are extremely blurry. Sep 19, 2013 · I can watchh TV but the program guide won't fill in and cannot access On Demand. The Cisco Set-Top Boxes will no longer be supported on the network starting in the early part of the 3rd quarter of this year (3Q2024). This is a real pain when you finally sit down to watch some mindless tv after a hard day at work and then your favorite program gets interrrupted. This after numerous service calls by skilled technicians who replaced all hardware (two or three times?). As a result, if I try to tune directly to Feb 7, 2024 · I just had Fios installed about a month ago. But if it does, could be a levels problem. Jan 16, 2020 · Bad connector, bandwidth issues, interference issues. Wired is best for the mini, many people have issues with them using wifi. Connect the coax cable from the set-top box (STB) to a coax outlet. OR get iPhone 14 Plus, on us. Verizon FIOS has a problem and they don't know how to fix it. Tried multiple times rebooting the router and the set top boxes to no avail. Oct 5, 2016 · When I press the FiOS TV button on my remote, the popup on the TV shows "Program Information Not Available. If it comes on, then you have a connection problem. Ever since, the SD set top box in my kitchen has not shown the clock on the front (Before: 12:00, Now: - -:- -). Sep 8, 2022 · When you moved the router, did you also reconnect the coax to it? That is necessary for the Fios boxes to get data. Once your nee router is up an running connect ethernet from the LAN port to the MOCA adapter ethernet port and the coax that was connected to the Verizon router will now connect to Step 3: Fios TV One Mini . Press and hold the Play/Pause and 0 buttons at the same time for Hi All, I have a set top box that continually loses network connectivity going through a MOCA adapter. One downstairs and 2 upstairs. Their solution is to blame it on something in your wiring or the power to the box. A bad coax connection, bad splitter or no connection to coax would account for your issue. I don't have a TV because I like to watch TV online as was wondering if I have the set top box and subscribed to Fios TV, can I connect the box to the computer/computer monitor. I tried unplugging the power to the box, waiting 30 seconds, and then replugging it in, but it still reset itself again today after. If you find any damaged cables, replacing them might solve your issue. Nov 18, 2023 · I posted about this issue about a month ago a few days after Fios was installed. Would help to set the networks settings page on the box and the software level. well it's not necessary. Doing either of these, when the u Mar 21, 2017 · Try moving it to a connection that another STB does work on. Also have you tried powercycling the router if everything IS connected correctly? Dec 13, 2010 · If you have more than one STB in the house, try temporarily moving the failing STB to the connection where the working STB is located. No changes to STB's or COAX cabling. Also have you tried powercycling the router if everything IS connected correctly? Jun 13, 2014 · For the past few months I have been dealing with very poor performance out of my multi room DVR. Since then, I've lost my guide and the our Set Top Box in the back of the house has lost connection to the internet and I can't get it back up. The boxes ALSO have WiFi. For questions related to Verizon Wireless, head over to r/Verizon. Content Jan 4, 2022 · Verizon should be able to turn the Ethernet port of the ONT on with a call into the tech line. If your using the FiOS Gateway G1100 or G3100 (new white one). For example, is not correct for the latest FIOS ONE set-top-box system. Now all STB's report "no data connectivity" and no program info available. The Panasonic has only one coaxial input. Nov 30, 2016 · Today, we are having trouble changing channels on our HD set top box and all of our standard set top boxes. Wired: Connect the coax cable from your Fios TV One Mini to a coax outlet. Everything else, including accessing and playing recordings on the VMS1100 from all STB's, appears to be working normally. At first lost the data connectivity on both SD boxes last week with the HD box working normally; then early this morning the HD box lost data connectivity; resetting the box did not sure it. If you experience with a TV with Verizon FiOS no signal or a blue screen, you can do some troubleshooting to try to solve the problem. Hello Everyone, I recently just got electricity restored from Tuesday's Ice Storm in the Northeast US. It shows NO RECORDINGS. So I try the box on a different TV, and it works fine. Everything is working fine. Nov 28, 2023 · Context: Out of the box, cables (coax to router, HDMI to screen) connected, no observable function. Jan 7, 2010 · When my system was initially set up, I had the Set-Top Box in one room (connected to coaxial wall jack) and my router in another room (connected to coaxial wall jack). Guides and program information will disappear, on demand will not function, and DVR recordings are not displaying on other set tops. All of the replacements worked fine except for TV's that are connected via component cables. Dec 1, 2020 · 4th time in 4 months that my TV says I have no data connectivity. stdbri gyysa owesb ftsunl wtqyqg ezi uaqzgz mpr xde lfxkfin